Today I started by updating the website. As new merchandise comes in it
is important for the store to stay up to date so that customers know what is in
the store. After helping with that, I also updated the Facebook page and added
photos from different photo shoots that Haven Style House did in the past,
which highlighted great pieces that they currently have in the store. After
everything was updated I emailed one of the brands that the store buys from
because the store received a jacket that was damaged and in order to get their
money back or get a new jacket I had to let the company know. I asked the
company for a return authorization so that the store would not need to pay for
shipping to return the jacket since it was damaged when it arrived. Unfortunately
I am learning that challenges like this happen a lot at the store because they
are a small business. Many times companies will just not get back to them or
certain products will not arrive and my mentors, Anne and Cori still push
through until they have received what they were promised. It takes a lot of
grit and effort to be able to continue and make sure everyone else is doing
their job so that they can do theirs.
Hi Raquel-
ReplyDeleteWow, I can’t imagine how much harder it is as a small business dealing with bigger companies. It’s so cool that you get to experience it first-hand and I would say that the title of this post is very apt. I wonder how many times they have to deal with such incidences in a month or a year. I just want to say that this whole project sounds so interesting and I hope that you’ve had a wonderful experience with it.
Elizabeth