Day 10: Working with the Moneyman $$$$$

Today I worked in the admission department for the RubberDucks. For the first half of the day I shadowed Emily Ray who is the Office Manager and Assistant Director for Ken Babby (the owner). I was shocked to learn about all the responsibilities Emily has to do. She basically has to answer the phone all day and transfer calls from the community to other departments. As well as, setting up meetings and keeping track of where Mr. Babby needs to be and numerous other things. She taught me a valuable lesson in dealing with community relations and that was to do everything above and beyond and have a positive attitude. She's an awesome person and from what I've seen so far has probably the most hectic job out of all the departments. She has two interns who I shadowed and worked with the second half of the day named, Alex Moneypenny and Will. Alex's last name is sweet so everyone at the office just calls him Money. But anyway I worked with Money for the majority of the afternoon and I learned how the team handles donations. He is responsible for receiving all of the communities donation requests and has to read each letter and send back tickets. It's a hard job for one person to handle so I got the opportunity to read letters from different organizations and send back ticket vouchers for future games. The administration department is all about the community and making sure that the community is left with a satisfying experience with the RubberDucks organization. I feel that this department is so vital to sports marketing because you have to have a good name and good recognition for fans to be interested and businesses who want to work with the team. They do an outstanding job of making sure the community is satisfied and has a good experience with the RubberDucks. The more and more I'm around this community here, I've learned that this organization is like a family. They all are so close to each other and have a fun time working but also get what they need to get done, completed. They've accepted me with open arms and I'm extremely grateful to have this opportunity to work with them.